How can I cancel my subscription?

Q: How can I cancel my subscription?

  • Sign into your account;
  • Click My Account on the system bar;
  • Choose the Transactions sub-menu;
  • Click My Subscription, enter your password for confirmation;
  • On the page that opens next you will see your active subscription(s);
  • Follow the instructions.

If you subscribed via PayPal, you will be taken to the PayPal homepage so that you can access your account. There you can cancel the subscription by finding the transaction “Subscription Creation” by the date when you created the subscription, click "Details" next to the subscription creation and at the bottom of the page click "Cancel Subscription". On the next page - confirm that you would like to cancel it.

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk